Skip to content

Delete Resource Absences

Use this option to delete multiple Resource Absence records across many service resources at once. This is helpful when an event is cancelled or a recurring schedule changes.

Step 1: Select service territories and service resources

  1. Open the Mass Recurring Non-Availabilities utility.
  2. Select one or more Service Territories, then click Get Resources. A list of service resources, filtered by service territories, displays.
  3. Select one or more Service Resources.
  4. Select Delete Resource Absence.

Step 2: Find absences to delete

  1. In the Find Absences section, set your search criteria:

    • Absence Type: Select one, many, or all absence types.
    • Start Date and End Date: Select a date range to retrieve absences for deletion.

  2. Click Display.

The results table lists the resource absence records that match your criteria.

Example: Selecting Meeting absences between May 1, 2024 and July 1, 2024, will return all matching records for the selected resources during that period.

Step 3: Delete selected records

  1. Review the results.
    Use the search/filter controls to further narrow the list if needed.

  2. Select the records you want to delete, then click Delete.

A confirmation message indicates how many records were successfully deleted.